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Time Guardian  PC-based time and attendance solution for your small business, accommodating 100 employees. Employee capacity upgrades available

Only $650.00 Complete

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Acroprint Products FAQ

ATR 9800

Questions 

Answers

When going to save after populating employee screen and schedules, I get an error "43" not enough memory.  You are probably running Windows "98" operating system. Windows "98" needs the updated service pack from Microsoft. Go to Microsoft web site and download their service pack then restart your computer and log back into the ATR software.
What payroll exports are available? Generic Exports, QuickBooks Pro 2000, ADP for windows, Paylink for windows, Peachtree complete, preview for windows, ADP & Paychex
I ran an upgrade & my 9800 software is coming up in Demo mode. How can I resolve it? You want to make sure that the 9800.dat file from the previous version was copied into the new version. Also check to make sure Hasp Key is secure.
When I run a time card report, all my employees are on separate pages. Why? In the report you have the option for a condensed report. If selected no, employees time card will be separate. If selected yes, they will be combined.
I want to move the software to a new machine. Can I just move the folders? No. First you will need to install the ATR9800 software on the machine you wish to use. Once you have completed the install, you can move the Data & 9800.dat file to the 9800 folder on the new machine. Also, take the Hasp key from old machine & place on new machine.
How many employees can this system hold? There is no specific limit on the number of employees to be implemented on the ATR9800.
When I run a time card report, not all my employees are showing up. How do I resolve this problem? When running the time card report, you have the option to exclude or include Zero hour employees. Make sure that exclude zero employee function is marked no.

 

 

 

 

 

 

 

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